Returns & Exchanges

We want you to love your Elizabeth Scarlett treasures, but if you are not completely satisfied, we offer a 30-day return window for all unused items in their original packaging. Please ensure all tags remain attached to qualify for a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place your items in their original protective pouches and secure them in a sturdy mailing box to prevent damage during transit.

• 3.
  Attach Shipping Label

  Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.

• 4.
  Receive Your Refund

  Once our warehouse team has inspected your return, we will process your refund within 7-10 business days.